Frequently Asked Questions
How Long Does the Credit Restoration Process Take?
The process can take up to 3 months for those on the Credit+ Disputing plan. This means that you will not pay for more than 3 months of service. If the service does take longer than 3 months then you will not need to pay.
The process can take up to 2-4 months for those who are on Advanced+ Plan. We dispute for all 3 credit bureuas!
How Long Are Free Consultations Offered From Books?
Can You Help with FICO Score Boosting?
Yes, at TWM, we specialize in providing our clients with a wide range of credit building tradelines that can help them get approved!
For more information on how to apply for tradelines to boost credit then check out the link below:
Is There A Cancelation Policy?
You can cancel your service at anytime without penalty. There are no contracts.
When Is Our Operating Hours?
We communicate Monday Thru Saturday from 8AM to 8PM EST. Sundays and Federal Holidays are Days in which we do not work. Thank you!
Are There Refunds?
There are NO REFUNDS for a purchase of our service.
How Long Does It Take To Complete a Resume & Linkedin Profile?
The process takes FIVE (7) to TEN (10) business days to complete.
How Much Can We Receive From Tax Filings?
We ensure our clients that we can maximize their state and federal taxes. We provide each client with a full analysis of past and current years.
How Early and Late Can You Book Appointments/Consults?
Appointments MUST BE booked 24 hours in advance! There are no same day appointments UNLESS we specifically offer it as a courtesy. Appointments cannot be rescheduled during the same day!
Consultations are good for up to 60 days from the date of purchase!
Why Do We Need Your Personal Information?
Your personal information is a REQUIREMENT in order to be serviced. We cannot access your account nor send out what we need to send without having valid personal information on file.